- #ADOBE DIGITAL EDITIONS ERROR 2038 MAC OS X PDF#
- #ADOBE DIGITAL EDITIONS ERROR 2038 MAC OS X DOWNLOAD#
#ADOBE DIGITAL EDITIONS ERROR 2038 MAC OS X DOWNLOAD#
When Adobe can not fix their download process or at least provide decent troubleshooting guidelines for their customers is beyond me. If someone has slow network and/or overloaded web filters and Antivirus checking the downloading the large book can result in failure because of timeout issues, but it should not be an issues for PDFs of even large books (the one I refered to above had 1151 pages with diagrams and screen shots and was still less the 30MB) on corporate networks in 2011. It would help if ebook sellers provided at leat files size for the book, so people could see what download size they can expect.
#ADOBE DIGITAL EDITIONS ERROR 2038 MAC OS X PDF#
Watch out for the partially succesful downloads: I had the problem with the book failing to open because it downloaded 1MB less the full PDF file size (it was 1MB out of 28.739 MB, so 0.004% was missing).
If you click on it, you will see that it generates further download attempts and populates failed folder in ADE if the download fails. Oh yeah, and if I manage to right click ont eh partial file before the "verifying document" window comes up, it says "error 2038." An internet search on the error brought me to this forum. I have to close and reopen ADE and when I do, the "verifying document" message window comes up and of course, keeps freezin up my ADE. Every time i try to download from library OR NetGalley, it starts to download the file, then a pop up window message appears saying "verifying document." and it never advances beyond that. I also use a lot since I'm a book reviewer and it also used ADE. I've had this problem ever since I got my Nook and it's frustrating me since a big part of why i got the Nook was for ADE capability. I've tried emptying all those folders someone suggested (annotations, etc). I've tried deleting the digital editions folders from my Nook to force ADE into reauthorizing it.
Glad I'm not the only one having problems with this! I've tried uninstalling and reinstalling ADE (most recent attempt about an hour ago). Hope some of this helps, if not I will keep my eyes out and see if we run across any other issues with this same error message. Open the My Documents / My Digital Editions directory - click on the "Restore" folder - open the FAIL folder and remove any "outstanding' tasksĢ) Make sure that you don't have a Proxy Server / Firewall or Anti-virus application halting your machine from communicating to the Internet - This is one of the big issues - when you try to download - if the machine is not getting the full "URLLINK" file which is the core component loaded down to your machine - then the book cannot open - Thus resulting in your IOAdept Error message - 2038.ģ) If you are clicking "Open" on the document for download and Adobe Digital Editions is not opening the file - try to complete a "SAVE" instead to the My Digital Editions directory - this will place the "URLLINK" in the folder - Once the item is downloaded - open the My Digital Editions directory and right click on the URLLINK - choose "OPEN WITH" - Adobe Digital Editions - You will need to give it a minute or two - in most cases the document opens up immediately and can be utilized from there on out without any issues. Open the My Documents / My Digital Editions directory - click on the "Restore" folder - open the TASK folder and remove any "outstanding' tasks The error message that you are receiving goes along with a couple of issues that can occur - We've seen this one and were able to recreate it on a compuiter - troubleshoot it and repair the issueġ) Usually when you receive this error message you can check the following items: I responded to another post regarding this error message earlier - thought I would post this to yours as well - maybe it might help
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